Comments

  1. kndy says

    Same here…problem is, according to paypal, I have to be charged the
    full amount on my bank account first and then when the refund processes,
    I can then deposit it back to my account. 

  2. Rjgutierrez3 says

    did these post to your funding source?  Mine did and now it’s taking them 2 days and I still haven’t seen the refunds post to my account.  They are so quick to pull the money out but when its a refund they drag the process out.

  3. kndy says

    They will take the money out but then it takes about 3 working days for the Refund to post on PayPal.  Once you get that, deposit it back to your account, it will take another 3 working days.  I talked to PayPal and if you have the money in your account, just wait and deposit it back because banks will charge a fee for stop payment (and these are per case and if you were charged  5-10x’s, why pay for iTunes mistake). 

    I feel for those though, who don’t have much money in their account and were charged multiple times.  The worst thing is that I contacted iTunes Store through their 24-hour e-mail and they didn’t respond.  No apology…hell, send me a free iTunes card for my frustration…lol…they can just acknowledge it. 

    This is unfair to the consumer and unfortunately, we’re screwed no matter what.  Sure, you get the refund but your out the money for nearly a week in your account.

  4. Dr. G says

    It looks like there a re a few glitches with Lion, one that could be security related:

    https://discussions.apple.com/thread/3190992
    Read to the end of the thread to see other “glitches”.

  5. Bski says

    I was charged 6 times for Lion.  It looks like the duplicate charges have been refunded, but still very frustrating.  This experience does not build confidence in e-commerce.

  6. Josh says

    The problem is that it pulled from my bank account multiple times, got NSF fees, and the refunds only go back to Paypal after 3 days.  So I have a list of NSF’s that I have to dispute.  

  7. Controlledburn says

    Enjoying this same glitch 5 days later, 13 extra charges so far. I’ve disputed all the charges and pulled my Paypal info from my Apple store account in hopes it slows down. If I see another pop I’m going to flip out.

  8. Tollboothmusic says

    iTunes have some major billing issues anyhow, I’m still in the throes of arguing with them about the fact that they keep requesting (but happily never taking) £6.76 out of my now closed card account. it’s now late July and they’ve been doing it 30+ times a day since MARCH! they keep shouting card fraud, but the bank have told them categorically this isn’t in keeping with any card fraud they’ve ever seen and is far more likely to be an automated card billing issue. iTunes can’t track the problem down. I buy everything with a gift card now, not ideal, but it works.

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